Passenger Handling Assistant

A vacancy for a Passenger Handling Assistant, based at St Mary’s Airport.

Job Responsibilities

• Check-in and aircraft dispatch
• Completing load sheets
• Assisting passengers during times of disruption
• Dealing with customer enquiries
• Providing excellent customer service

Benefits

• Uniform provided
• 30 days paid holiday (including bank holidays)
• Discounted travel

Qualifications and requirements

• Previous Airline or Airport customer service experience is preferred.
• A good general education, excellent communication, good communication skills, customer service and computer skills.
• You should be flexible towards working hours.
• Passenger handling, customer service and systems training will be provided.

Hours 

• This is a permanent position, 40 hours per week.
• Working days are Monday to Saturday, normally 4 x 10½ hour shifts with a daily break of 30 minutes.
• Rostered shifts to meet the airline’s requirements.